Returns & Exchanges

At Westlife Underwear, we want to ensure you are completely satisfied with your purchase. Due to the intimate nature of our products, we offer a 30-day return policy on unworn, unwashed items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Log in to our returns portal using your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging with all tags attached, ensuring they meet our hygiene standards for resale.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop your package off at any authorized carrier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves your return, your refund or store credit will be processed within 5-7 business days.